Viavi BSS/OSS solution

• Business Opportunities and the Power of 3

  The good news: Revolutionary technologies such as 3G and IMS present telecommunication companies with unprecedented opportunities to profit from new services. The bad news? There need not be any bad news as long as carriers get things right from the start with effective service assurance tools that manage the immense complexity of multi-service environments.  This is the focus of Viavi's Power of 3 development strategy for assureME solutions.

• Viavi design assureME monitoring, troubleshooting and intelligence tools to enable three-minute detection of KPI violations, three-click root cause identification and three-dimensional business insight across networks, services and customers. With the Power of 3, carriers can cut operating costs, avoid unnecessary equipment purchases, fix problems faster and provide the kind of service that attracts customers and encourages them to spend more. Here are some details about assureME Intelligence:

-Monitor and manage SLA compliance locally, regionally and nationally

-Bill more accurately for downloads from third-party vendors

-Analyze usage and operational data in near real time to optimize the crucial first 30 days of a customer's subscription

-Cost-effectively allocate equipment and capacity across regions, eliminate inefficiencies and prevent unnecessary purchases

-Quickly fix misconfigured mobile devices

-Identify mobile devices by brand

-Analyze call center complaints

-Direct outbound roamers to a partner's network

-Determine the best and worst inbound roaming capture points

-Ensure truth in interconnect billing